V.34 Fax Server Appliances
Multi-Tech
FaxFinder FFx30 Client Software
The FaxFinder® Fax
Server system is a turnkey solution that can send and receive
faxes via analog telephone lines (POTS lines, PBX extension,
etc). The FaxFinder solution
provides convenient and secure distributed faxing
capabilities, with a
high degree of privacy and reliability for both the sender and
recipient.
To distribute received faxes dynamically, connect
the ports of the FaxFinder to PBX ports that are
capable of converting Telco provided DID information to DTMF digits.
The FaxFinder (after receiving the fax) converts the fax to a PDF
or
TIFF file, and then uses the DTMF digits to determine where to
email the received fax. Received faxes can also be sent to a
network printer and/or
copied to a network share.
The FaxFinder Client software allows you to send
any document that can be printed from Windows, as
a fax. Faxes can also be sent via our "Send Fax" WEB
interface menu, via T.37 Email to Fax, and by API access.
FaxFinder
Data Sheet
Contents
The FaxFinder system consists
of three upgradeable parts; the
FaxFinder
Client software, the FaxFinder Server firmware and the MT5634SMI-V92
modem firmware internal to the FaxFinder Server.
- The FaxFinder Client software runs on a
user’s Windows 7 / Vista / XP /
2000 workstation (32 bit and 64 bit versions of the client are
available). The FaxFinder Terminal Services Client
software runs on Windows 2003 and Windows 2008 servers running Terminal
Services (32 bit and 64 bit versions are available).
- The FaxFinder Server firmware, implementing
the server functionality of the Fax Finder appliance.
- The Modem firmware, implementing the fax
machine to fax machine communication over the telephone line
- The
FF130
has one MT5634SMI-V92
modem modules.
- The
FF230
has two MT5634SMI-V92
modem modules.
- The
FF430
has four MT5634SMI-V92
modem modules.
- The
FF830
has eight MT5634SMI-V92
modem modules.
Contents
To
update the modem
firmware, use the Update
mechanism within the Multi-Tech
Device
Manager
software:
- Open the
web page to the FaxFinder FFx30 Fax Server.
- Select
the System Configuration Menu.
- Select the Firmware
menu
(left side menu).
- Select the modem(s)
you
wish to update using the update check box.
- Browse to the modem
firmware file to use to update the modem(s). The modem module
firmware is of the
form: DWccnnnn.hex.
The cc is for the country code, and nnnn is for the version
number.
- Select the "update"
button
to begin the modem update.
To
update the FaxFinder
Server firmware:
- Save the Server Configuration File
as detailed below.
- Open the
web page to the FaxFinder FFx30 Fax Server.
- Select
the System Configuration Menu.
- Select the Firmware
menu
(left side menu).
- Browse to the
Firmware file
for the Upload Firmware edit field. The file
name will
be ffupdate_XXXX_n_nn where
XXXX
is the model
(FF130, FF230, etc.) the firmware is for. n_nn is the version
of the firmware.
- Browse to the MD5
checksum file
associated with the firmware file you want to upload. The
file
name will be ffupdate_XXXX_n_nn.md5 where
XXXX
is the model
(FF130, FF230, etc.) the firmware is for. n_nn is the version
of the firmware.
- Click the update
button.
- The process of
uploading
the firmware will take several (5 to 7) minutes.
- When it
is done, you may reload the web page, and login to check the firmware
version.
To
update the FaxFinder
Client software:
- Quit the
FaxFinder client software.
- It is best to
uninstall the
previous version via Add/Remove Programs in the Control Panel.
- Run the ffclient-x_x_x.msi
(where x-xx is the latest version) by double clicking on it.
- Or Run ffclientts-x_x_x.exe
for the Terminal Services Version of the FaxFinder Client.
- Follow
the on screen instructions to complete the update.
To
save the Server Configuration
File:
- Open the
web page to the FaxFinder FFx30 Fax Server.
- Select
the System Configuration Menu.
- Select the
Save/Restore
menu (left side menu).
- Click on the Save_Config
item on the
right side to the screen.
- You will
be prompted for a location to save the configuration file.
Contents
FaxFinder
Client Version 2.1.5
-----------------------------------------------------------------
This is the
fourth release of the FaxFinder FFx30 Client
software.
Bug
Fixes
- Updated printer driver to 13.02 which fixed issue related to DPI resolution flags.
New
Features, Enhancements and Changes
- Raised limit on size of outgoing faxes to 40MB - requires SSL mode to be disabled in the FFClient's configuration.
- Get the group contact info from the hash that we already have rather than asking the server for each contact.
- Changed the http_read timeout from 300 seconds to 720 seconds to allow for a huge (10000) number of contacts.
FaxFinder
Client Version 2.1.0
-----------------------------------------------------------------
This is the
third release of the FaxFinder FFx30 Client
software.
Bug
Fixes
- Auto-discovery interface improved, scroll bar no longer jumps to the top periodically.
- CR/LF's are no longer converted to spaces in the comments section of a cover page.
New
Features, Enhancements and Changes
- Recent documents button added to the Schedule Fax Window.
- MS Office add-in allows for one-click faxing from Office menu or toolbar.
- GUI changes to support fax groups and global contacts.
- Added "Show Completed" option to the Fax Status tab. The user can set how many
completed faxes will be shown if they still exist on the server.
- Contacts, both from the server and outlook, are cached.
FaxFinder
Client Version 2.0.5
-----------------------------------------------------------------
This is the
second release of the FaxFinder FFx30 Client
software.
Bug
Fixes
- Fix crash when Outlook is no
longer installed, but Outlook
contacts were enabled in the client.
- Fix default FillOrder tag
for TIFFs.
- Close device window if
device is deleted.
- Restart print spooler on
install and uninstall (helps resolve
some upgrade and uninstall issues).
- Automatically delete driver
if it exists (from previous uninstall
problem).
New
Features, Enhancements and Changes
- SSL communication is now
configurable and OFF by default (reduces
server load).
- Changes to reduce load on
FFx30 server.
- FFx30 device status is now
updated only when a call to the server
is made (removed polling).
- Fax Status tab in FFx30
device window no longer auto-refreshes,
added 'Refresh' button.
- Added 'Reconnect'
right-click option to FFx30 device.
- Added 'Reconnect' button to
Schedule Fax window.
- Added 'Refresh' and 'Add
Contact' buttons to Contacts tab in
FFx30 Device Window.
- Client now displays an error
message if fax exceeds maximum size
supported by server.
- Keep Scheduling Fax, Please
wait dialog open until closed by user
and automatically close the Schedule Fax window afterwards.
- Added option to
automatically delete print captures after
scheduling fax.
- Added right-click option to
clear all print captures.
- Added UI feedback to show
when data is being loaded from the
server to device window and Contacts button in Schedule Fax window.
- Allow opening of more than
one FFx30 window and more than one
FFx20 window at a time.
- 64-bit support added (new
communication with printer driver).
- Upgraded to 10.32 Black Ice
driver.
FaxFinder
Client Version 2.0.1
-----------------------------------------------------------------
This is the
first release of the FaxFinder FFx30 Client
software. It was released with FaxFinder FFx30 Server firmware 2.0.0.
New
Features and Changes
Known
Problems
- See Changes found in
Revision 2.0.5
Contents
Contacting
Multi-Tech Support
In
order to better serve our customers, manage support requests and
shorten resolution times, we have created the online web portal
allowing you to submit questions regarding Multi-Tech products directly
to our technical support team. Get answers to your most complex
questions, ranging from implementation, troubleshooting, product
configuration, firmware upgrades and much more. Support
case requests are monitored from 8:00 am to 5:00 pm CT, Monday
through Friday (except holidays), and are handled in the order they are
received.
Online
Web Portal
Create
an account and submit a case, or view your existing cases
on the Support
Portal.
Knowledge Base
The
Knowledge Base provides immediate answers to your questions and gives
you access to support resolutions for all Multi-Tech products. Search
the Knowledge Base
Technical
Support
Visit
our main Support page for all of our support services: Technical Support
Access our: FTP
Site
Your
Location:
By Email, By Phone
Europe,
Middle East, Africa: support@multitech.co.uk
+(44)
118 959 7774
U.S.,
Canada, all others: support@multitech.com
(800)
972-2439 or (763) 717-5863
Warranty
To
read the warranty statement for your product, please visit: Company
Policies Warranty
All documents and software
provided herewith are Copyright (c)
2009 Multi-Tech Systems. All rights reserved. MS, Windows and
Windows Vista are trade names of Microsoft
Corporation. Other trademarks or trade names used herein are
properties of the respective owners.
Contents