Multi-Tech FaxFinder Client Software

Contents

• Revision History
• Copyrights and Trademarks

· FaxFinder Client software runs on a user’s Windows 8 / Windows 7 / Vista / XP / 2000 workstation (32 bit and 64 bit versions of the client are available).

· FaxFinder Terminal Services Client software runs on Windows 2003 and Windows 2008 servers running Terminal Services (32 bit and 64 bit versions are available).

FaxFinder Client Software

To update the FaxFinder Client software:

1. Close and/or quit the FaxFinder client software.
2. It is best to uninstall the previous version via Add/Remove Programs in the Control Panel.
3. Run the ffclient-x_x_x.msi (where x-xx is the latest version) by double clicking on it.
4. Or, Run ffclientts-x_x_x.exe for the Terminal Services Version of the FaxFinder Client. 
5. Follow the on screen instructions to complete the update. 

Revision History

FaxFinder Client Version 2.2.12:

Bug Fixes:

· Disabled the Minimize functionality on the Send fax window due to strange functionality. The window was not opening to a full state when another document was sent to it.

· Syncing contacts would crash the client.

· Created an Add button to the contacts menus to reduce confusion on how to add new contacts.

· A new contact or group were not appearing after being added, as seen in Device Options->User Options->Contacts menu.

· Updated Black Ice print utility to version 13.25 for print problems reported.

· Fixed client issue with x40 and user default cover pages

New Features, Enhancements and Changes:

· Created a default contact list selection in the Client->Advanced Options per user request.

FaxFinder Client Version 2.2.8 

Bug Fixes:

• The client would error out after sending a fax and when trying to add a file to recent documents when the filename is 'null'.
• User credentials were visible in the log files.
• Deleting a contact that was part of a group would cause the client to crash.

New Features, Enhancements and Changes:

• Added default Cover Page support, mirroring functionality of the firmware support.
• Users can choose to include a cover page when sending a fax.
• And, Users can choose a default cover page template to use when sending a fax.

Known issue(s):

• None, at this time.

FaxFinder Client Version 2.2.3 

This is the first release of the FaxFinder Client Software that supports using the FaxFinder FOIP device FF240-IP fax server.

Bug Fixes:

• Increased max fax number chars from 25 to 65.
• Shortened the fax scheduling time, submitting faxes is much faster now Fixed bug when setting max tries to 0 or empty in device options.

New Features, Enhancements and Changes:

• Added support for FF240-IP servers.
• Set fax schedule size limit to 50,000KB for FF240-IP devices.
• Added Sync Contacts buttons and changed the functionality of the Contacts button.

FaxFinder Client Version 2.1.5 

Bug Fixes:

• Updated printer driver to 13.02 which fixed issue related to DPI resolution flags.

New Features, Enhancements and Changes:

• Raised limit on size of outgoing faxes to 40MB - requires SSL mode to be disabled in the FFClient's configuration.
• Get the group contact info from the hash that we already have rather than asking the server for each contact.
• Changed the http_read timeout from 300 seconds to 720 seconds to allow for a huge (10000) number of contacts.

FaxFinder Client Version 2.1.0 

Bug Fixes:

• Auto-discovery interface improved, scroll bar no longer jumps to the top periodically.
• CR/LF's are no longer converted to spaces in the comments section of a cover page.

New Features, Enhancements and Changes:

• Recent documents button added to the Schedule Fax Window.
• MS Office add-in allows for one-click faxing from Office menu or toolbar.
• GUI changes to support fax groups and global contacts.
• Added "Show Completed" option to the Fax Status tab. The user can set how many completed faxes will be shown if they still exist on the server.
• Contacts, both from the server and outlook, are cached.

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FaxFinder Client Version 2.0.5 

Bug Fixes:

• Fix crash when Outlook is no longer installed, but Outlook contacts were enabled in the client.
• Fix default FillOrder tag for TIFFs.
• Close device window if device is deleted.
• Restart print spooler on install and uninstall (helps resolve some upgrade and uninstall issues).
• Automatically delete driver if it exists (from previous uninstall problem).

New Features, Enhancements and Changes:

• SSL communication is now configurable and OFF by default (reduces server load).
• Changes to reduce load on FFx30 server.
• FFx30 device status is now updated only when a call to the server is made (removed polling).
• Fax Status tab in FFx30 device window no longer auto-refreshes, added 'Refresh' button.
• Added 'Reconnect' right-click option to FFx30 device.
• Added 'Reconnect' button to Schedule Fax window.
• Added 'Refresh' and 'Add Contact' buttons to Contacts tab in FFx30 Device Window.
• Client now displays an error message if fax exceeds maximum size supported by server.
• Keep Scheduling Fax, Please wait dialog open until closed by user and automatically close the Schedule Fax window afterwards.
• Added option to automatically delete print captures after scheduling fax.
• Added right-click option to clear all print captures.
• Added UI feedback to show when data is being loaded from the server to device window and Contacts button in Schedule Fax window.
• Allow opening of more than one FFx30 window and more than one FFx20 window at a time.
• 64-bit support added (new communication with printer driver).
• Upgraded to 10.32 Black Ice driver.

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FaxFinder Client Version 2.0.1 

New Features and Changes

• FaxFinder Data Sheet

Known Problems

• See Changes found in Revision 2.0.5

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Support Options

Contacting Multi-Tech Support

In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more. Support case requests are monitored from 8:00 am to 5:00 pm CT, Monday through Friday (except holidays), and are handled in the order they are received.

Online Web Portal

Create an account and submit a case, or view your existing cases on the Support Portal.

Knowledge Base

The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi-Tech products. Search the Knowledge Base

Technical Support

Visit our main Support page for all of our support services: Technical Support
Access our: FTP Site

Your Location: By Email, By Phone

Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774

U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863

Warranty

To read the warranty statement for your product, please visit: Company Policies Warranty

Copyrights and Trademarks

All documents and software provided herewith are Copyright (c) 2009 Multi-Tech Systems. All rights reserved.  MS, Windows and Windows Vista are trade names of Microsoft Corporation.  Other trademarks or trade names used herein are properties of the respective owners.

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