V.34 Fax Server Appliances
Multi-Tech FaxFinder Fax Server
Models FF130, FF230, FF430,
FF830
The FaxFinder® Fax
Server system is a turnkey solution that can send and receive
faxes via analog telephone lines (POTS lines, PBX extension,
etc). The FaxFinder solution
provides convenient and secure distributed faxing
capabilities, with a
high degree of privacy and reliability for both the sender and
recipient.
To distribute received faxes dynamically, connect
the ports of the FaxFinder to PBX ports that are
capable of converting Telco provided DID information to DTMF digits.
The FaxFinder (after receiving the fax) converts the fax to a PDF
or
TIFF file, and then uses the DTMF digits to determine where to
email the received fax. Received faxes can also be printed and/or
copied to a network share.
The FaxFinder Client software allows you to send
any document that can be printed from Windows, as
a fax. Faxes can also be sent via our "Send Fax" WEB
interface menu, via T.37 Email to Fax, and by API access.
FaxFinder
Data Sheet
Contents
The FaxFinder system consists of three upgradeable parts; the
FaxFinder
Client software, the FaxFinder Server firmware and the MT5634SMI-V92
modem firmware internal to the FaxFinder Server.
- The FaxFinder Client software runs on a
user’s Windows 7 / Vista / XP /
2000 workstation (32 bit and 64 bit versions of the client are
available). The FaxFinder Terminal Services Client
software runs on Windows 2003 and Windows 2008 servers running Terminal
Services (32 bit and 64 bit versions are available).
- The FaxFinder Server firmware, implementing
the server functionality of the Fax Finder appliance.
- The Modem firmware, implementing the fax
machine to fax machine communication over the telephone line.
- The
FF130
has one MT5634SMI-V92 modem module.
- The
FF230
has two MT5634SMI-V92
modem modules.
- The
FF430
has four MT5634SMI-V92
modem modules.
- The
FF830
has eight MT5634SMI-V92
modem modules.
Contents
To update the modem
firmware, use the Update mechanism from the Web page of the
FaxFinder Server.
- Open the
web page to the FaxFinder FFx30 Fax Server.
- Select
the System Configuration Menu.
- Select the Firmware menu
(left side menu).
- Select the modem(s) you
wish to update using the update check box.
- Browse to the modem
firmware file to use to update the modem(s). The modem module firmware is of the
form: DWccnnnn.hex.
The cc is for the country code, and nnnn is for the version
number.
- Select the "update" button
to begin the modem update.
To update the FaxFinder
Server firmware:
- Save the Server Configuration File
as detailed below.
- Open the
web page to the FaxFinder FFx30 Fax Server.
- Select
the System Configuration Menu.
- Select the Firmware menu
(left side menu).
- Browse to the Firmware file
for the Upload Firmware edit field. The file name will
be ffupdate_XXXX_n_nn where
XXXX is the model
(FF130, FF230, etc.) the firmware is for. n_nn is the version
of the firmware.
- Browse to the MD5 checksum file
associated with the firmware file you want to upload. The file
name will be ffupdate_XXXX_n_nn.md5 where
XXXX is the model
(FF130, FF230, etc.) the firmware is for. n_nn is the version
of the firmware.
- Click the update button.
- The process of uploading
the firmware will take several (5 to 7) minutes.
- When it
is done, you may reload the web page, and login to check the firmware
version.
To update the FaxFinder
Client software:
- Quit the
FaxFinder client software.
- It is
best to uninstall the previous version via Add/Remove Programs in the
Control Panel.
- Run the ffclient-x_x_x.msi
(where x-xx is the latest version) by double clicking on it..
- Or Run ffclientts-x_x_x.exe
for the Terminal Services Version of the FaxFinder Client.
- Follow
the on screen instructions to complete the update.
To
save the Server Configuration File:
- Web to
the FaxFinder Server.
- Select
the Save/Restore tab.
- You will
be prompted for a location to save the configuration file.
Contents
FFx30 Version 2.1.9
-----------------------------------------------------------------
- This is
a maintenance release of the FFx30 Server Firmware.
New
Features and Changes
- Allow normal users to add to the global address book.
- Changed ffdebug to handle all log levels instead of just debug and error.
Bug
Fixes
- Time stamps in the fax details in the body of the email of received faxes is in universal time instead of local time.
- Ports get stuck when sending a fax, when error correction is off and the receiving modem sends RTN on the final page.
- Ports get stuck in negotiating state when receiving a fax.
- Turn off debug on receive fax initialization so that version string doesn't get +FDB response in it and so it doesn't get internal server error.
- Fixed problem with internal server error when remote ID contains apostrophe.
- When admin creates a new group for another user it gets added to admin instead of the intended user.
- Multiple attachments pages are interleaved.
- Changes to fix partial faxes not converting to PDFs.
- Changing the hostname without changing the SMTP or T37 settings could result in sending an email to itself.
- Exception trying create the tables in faxlog database.
- Changed it to allow periods in fax numbers.
- Changed how we remove old fax directories. Old way would sometimes result in a locking issue.
- Internal Sever Error adding member to group from users page.
- Changed to create the cover page before opening the socket.
- Extensions starting with a 0 were not being routed correctly.
FFx30 Version 2.1.0
-----------------------------------------------------------------
- This is
a maintenance release of the FFx30 Server Firmware.
New
Features and Changes
- Added outbound fax archive.
- Added option for fax attachment in confirmation and failure emails.
- Added Outbound fax approval.
- Added Global contact lists.
- Added Fax groups, personal and global (distribution lists).
- Faster fax scheduling (document conversion is delayed and done after schedule).
- Fax scheduler only converts one document at a time (reduces load).
- Increased size limits for scheduling faxes: 6MB for FF130/FF230, 11MB forFF430/FF830.
Effective file size limits for T.37 and FaxFinder Client 4.5MB for FF130/230, 8.25MB for FF430/830.
- Reduced memory usage during scheduling using web service.
- Fax Scheduler keeps up to 4096 complete faxes unless compact flash is at 80% or higher usage.
This allows clients to view more fax status history.
- Supports faxing documents encoded with JBIG2.
- Updated ghostscript from 8.60 to 8.64.
- Added T.37 "Use Email Body as Comments" option to set default INLINE-COMMENTS value.
- Added T.37 "Default Cover Page" option to set cover page name.
- T.37 faxes now get associated with a user if the From addresses matches the user's email address.
Cover page fields are also filled with the user's information.
- Can create a contact from the Send Fax page.
- Administrator can now set a description for the unit that is displayed on the Login and Home pages.
- Shares "Connect/Reconnect" link is now "Connect/Disconnect"
- New field on Modem Log page shows all received digits for incoming calls.
- Non-admin users can view inbound/outbound fax logs for faxes sent by their user and inbound faxes
that were emailed to their email address.
- Faxes sent to multiple recipients are now grouped on the Fax Status page.
This enables easy aborting of faxes to large numbers of recipients.
- Added a date to the configuration backup filename.
Bug
Fixes
- Fixed bug when modem is in debug and busied out, then box is rebooted.
- Fixed fax failures when DNS is set to a valid IP but is not reachable.
- Fixed the timestamps in the fax log csv files. The time displayed was in GMT not local.
- CR/LF's are no longer converted to spaces in the comments section of a cover page.
- Fixed incorrect from/return email address when purging log files at the scheduled interval.
If the user selected "Purge Logs Now" link the email address was correct.
FFx30 Version 2.0.4
-----------------------------------------------------------------
- This is
a maintenance release of the FFx30 Server Firmware.
New
Features and Changes
- SMTP config page warns if the smtp server name can't be resolved.
- Added option to add an inbound route when adding a user.
- Added Mail Log page which shows recent mail delivery attempts.
- Added link to Mail Queue page to force resend of queued mail.
- Added outbound option to allow simultaneous faxing to the same
number.
- Added modem firmware filename checking to prevent flashing with
wrong code.
- Added option to change the email address used for sending mail.
- Separated the "send test email" feature from SMTP settings on the
SMTP config page. Also made test message sent message more accurate
with link to Mail Log page.
- Added link to Scribus-format cover pages for direct editing.
Bug
Fixes
- Modem Log page now displays time that the entry was logged rather
than modem off hook time.
- Improved fax sending reliability when sending and receiving
numerous large faxes simultaneously.
- Make User CSV import compatible with files edited by Excel.
- Fixed CSV import bug with contact names containing an apostrophe
character.
- Fixed importing of contact phone numbers when using "merge"
option.
- Fixed resolution for incoming faxes that wrongly specify vertical
resolution in english units instead of metric.
- Modems are no longer hard reset between fax calls. Helps with
problems arising from the modem being on-hook while it is resetting and
a call comes in during reset.
- Fixed problem printing to some Gutenprint printers (Printer
status page shows "/usr/local/lib/cups/filter/pstoraster failed").
- Increased field length for modem init string to 79 chars (was 15).
- Increased length of custom time server field.
- Modem config page keeps same modem selected after saving changes.
- Fix for User Defined routing to only accept Max Extension digits
when ? is used.
- Renamed "Max DTMF digits" to "Max Extension digits".
- New ajax share browser that allows browsing shares with many
directories.
- Fixes issues when adding an inbound destination on a unit that
has a large share connected.
- Added version check for cover pages (PDF 1.4 required).
- Force pop-up windows to the front when they change (help, details
links, etc).
- Check for matching passwords with javascript so users don't have
to reenter information.
- Added javascript email validation for SMTP config page and User
email address so users don't have to reenter information.
- Make sure recipient fields get cleared on Send Fax page when user
has no contacts, otherwise the recipient is duplicated.
Known
Problems
- If the DNS settings are changed, the unit should be
rebooted. Otherwise, some processes don't recognize the
change. This affects time server synchronization and checking for
a valid hostname when changing the SMTP server.
FFx30 Version 2.0
-----------------------------------------------------------------
This is
the first release of the FFx30 Server Firmware.
Contents
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Contents
All documents and software provided herewith are Copyright (c)
2009 Multi-Tech Systems. All rights reserved. MS, Windows,
Windows 95, Windows NT are trade names of Microsoft
Corporation. Other trademarks or trade names used herein are
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Contents