V.34 Fax Server Appliances


Multi-Tech FaxFinder Fax Server

Models FF130, FF230, FF430, FF830


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Introduction

The FaxFinder® fax server is a turnkey solution that connects to an analog
port(s) of a PBX capable of DID to DTMF conversion. It converts faxes to PDF or TIFF files allowing you to send faxes from any application that can print and receive faxes as e-mails, wherever you are. The solution provides distributed faxing capabilities, over a WAN, from a corporate office to small remote offices as well as to field sales people. In addition, it provides secure, convenient faxing for LAN users offering a high degree of privacy for both the sender and recipient.

FaxFinder Data Sheet

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Hardware Description

The FaxFinder product consists of three upgradeable parts the FaxFinder Client, FaxFinder Server, and modem firmware.

The FaxFinder Client software runs on a user’s Windows XP / 2000 / Vista machine. OS Compatibility: Windows 2000, Windows Vista (32 bit distributions), and Windows XP (32 bit distributions).
  1. The FaxFinder Terminal Services Client software runs on a user’s Windows Terminal Services machine. OS Compatibility:   Windows 2003 (32 bit versions), and Windows 2008.
  2. The FaxFinder Server firmware that implements the fax server functionality of the Fax Finder.
  3. The modem firmware on the modems of the FaxFinder server.

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Update

To update the modem firmware, use the Update mechanism from the Web page of the FaxFinder Server.

  1. Open the web page to the FaxFinder FFx30 Fax Server. 
  2. Select the System Configuration Menu.
  3. Select the Firmware menu (left side menu).
  4. Select the modem(s) you wish to update using the update check box.
  5. Browse to the modem firmware file to use to update the modem(s). The modem module firmware is of the form: DWccnnnn.hex. The cc is for the country code, and nnnn is for the version number. 
  6. Select the "update" button to begin the modem update.

To update the FaxFinder Server firmware: 

  1. Save the Server Configuration File as detailed below.
  2. Open the web page to the FaxFinder FFx30 Fax Server. 
  3. Select the System Configuration Menu.
  4. Select the Firmware menu (left side menu).
  5. Browse to the Firmware file for the Upload Firmware edit field.  The file name will be ffupdate_XXXX_n_nn where XXXX is the model (FF130, FF230, etc.) the firmware is for.  n_nn is the version of the firmware.
  6. Browse to the MD5 checksum file associated with the firmware file you want to upload.  The file name will be ffupdate_XXXX_n_nn.md5 where XXXX is the model (FF130, FF230, etc.) the firmware is for.  n_nn is the version of the firmware.
  7. Click the update button.
  8. The process of uploading the firmware will take several (5 to 7) minutes. 
  9. When it is done, you may reload the web page, and login to check the firmware version.

To update the FaxFinder Client software:

  1. Quit the FaxFinder client software.
  2. It is best to uninstall the previous version via Add/Remove Programs in the Control Panel.
  3. Run the ffclient-x_x_x.msi (where x-xx is the latest version) by double clicking on it..
  4. Or Run ffclientts-x_x_x.exe for the Terminal Services Version of the FaxFinder Client. 
  5. Follow the on screen instructions to complete the update. 

To save the Server Configuration File:

  1. Web to the FaxFinder Server.
  2. Select the Save/Restore tab.
  3. You will be prompted for a location to save the configuration file.

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Revision History

FFx30 Version 2.0 -----------------------------------------------------------------

            This is the first release of the FFx30 Server Firmware.

Bug Fixes
New Features and Changes
Known Problems

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Support Options

For technical support, you may contact your authorized Multi-Tech Systems distributor, dealer or the following Multi-Tech Systems branch offices.

Country Email Phone
France: support@multitech.fr (33) 1-64 61 09 81
U.K.: support@multitech.co.uk (44) 118 959 7774
U.S. & Canada: support@multitech.com (800) 972-2439
Rest of World: support@multitech.com (763) 717-5863

 

Internet Address: http://www.multitech.com/
FTP Site: ftp://ftp.multitech.com/

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Copyrights and Trademarks

All documents and software provided herewith are Copyright (c) 2009 Multi-Tech Systems. All rights reserved.  MS, Windows, Windows 95, Windows NT are trade names of Microsoft Corporation.  Other trademarks or trade names used herein are properties of the respective owners.

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