ISIHP-30 README.TXT PN S0000044, Rev. A 10/9/00 This text file provides additional information not included in the manuals at the time of release. A System CD file list is also provided. (Select Edit|Word Wrap or equivalent in your text editor for proper display/printing of this Readme file.) A. Product Description B. Computer Requirements C. Specifications D. Ship Kit Contents E. Hardware Installation F. Software Installation - NT RAS Application G. Software Installation - Async Port Operation H. Uninstall Procedure I. FAQs J. Technical Notes K. System CD Content L. Notices ******************************************************************************** A. Product Description The MultiModemISI model ISIHP-30 is a high-density server card that supplies 30 ports for V.90/56K and ISDN clients over one PRI ISDN connection. This PCI-bus card is ideal for small to midsize companies that need high-speed dial-up remote access, FAX serving, Internet access, and modem pooling. The ISIHP-30 server card accommodates one European Primary Rate Interface (PRI) ISDN line, offering 30 B-channels and one signalling channel (D-channel). Client connections to the card can be made using ISDN BRI client equipment or analog modem client equipment (capable of speeds up to V.90). Thirty V.90 modems are present on the ISIHP-30 server card. The ISIHP-30 can accept incoming terminal adapter calls (ISDN 64k/56k data calls) as well as modem calls (V.90/K56Flex). The ISIHP-30 supports Point-to-Point Protocol (an Internet protocol). PPP accommodates communication to the Windows NT server from remote users. The ISIHP cards can also send and receive faxes at up to 14400 bps. ******************************************************************************** B. Computer Requirements 1. Your computer's CPU must be a Pentium II or superior device. 2. The computer must have at least 64 Mbytes of RAM. 3. The computer must have a processing speed of at least 233 MHz. 4. To accommodate the ISIHP-30 physically, the computer must have a full-length PCI expansion slot available. (The ISIHP-30 card is 12.2 inches long.) 5. A network card with its software and with appropriate protocols must be installed in your computer before you install the ISIHP-30 card and its software. 6. Your computer's operating system must be Microsoft Windows NT 4.0 Server or Workstation. 7. Service Pack 3 or higher must already be applied to Windows NT 4.0 8. Windows NT Remote Access Service or some other RAS software must already be installed in your computer. 9. You must obtain a description of your E1-PRI ISDN service from your telephone company. It must include these parameters: · the framing-format option used, · the line coding option used, · the type of telephone switching system ("switch") used, and · the transmit level required. ******************************************************************************** C. Specifications ISDN Interface: 4-wire S/T-type interface Rate: 64K bps on each B-channel D-Channel Protocols: DSS1 (Euro-ISDN), National ISDN-1, AT&T 5ESS Custom, Northern Telecom DMS-100 Custom Switches: Euro ISDN Nortel DMS, Lucent 5ESS, National ISDN 1, VN4/France Telecom B-Channel Protocols: PPP Modem Data: V.90, enhanced V.34, V.32bis, V.22bis Error Correction: V.42, MNP® Class 3 & 4 Data Compression: MNP Class 5, V.42bis Fax: V.17, Group 3, Class 1 & 2 Bus Type PCI Connectors One RJ-45 for Euro PRI ISDN Operating Systems Windows NT 4.0 with Service Pack 3 or higher applied Physical Description & Operating Environment 12.2" w × 3.9" h × .88" d; 7.3 oz. (31 cm × 9.9 cm × 2.2 cm; 250 g) Operating Temperature Range: 32-120°F (0-50°C) Approvals CE Mark & CTR-21 ******************************************************************************** D. Ship Kit Contents · one ISIHP-30 card · one RJ45 ISDN cable · one System CD (with driver, software, manuals, etc.) · one printed Quick Start Guide manual ******************************************************************************** E. Hardware Installation 1. Turn off and unplug the computer. 2. Follow the computer manufacturer's instructions for installing expansion cards. 3. Observe standard precautions regarding electro-static discharge (ESD) when handling the card. (Keep the card in its anti-static bag until used). During installation, handle the ISIHP-30 card by its edges and keep one hand in contact with the computer chassis to reduce risk of static discharge. 4. Insert the ISIHP card into the expansion slot. Be sure that its PCI interface connection area mates properly with the PCI interface receptacle in the motherboard of the computer. 5. Put the computer cabinet back together again following the manufacturer's instructions. 6. Connect the ISDN PRI line (RJ-45 connector) to the receptacle on the faceplate of the ISIHP-30 card (now located at the back of the computer). ******************************************************************************** F. Software Installation - NT RAS Application 1. Turn on the computer and start Windows NT. 2. Go to Start | Settings | Control Panel | Network | Adapters. Click Add. 3. At the Select Network Adapter screen, click Have Disk. 4. Insert the ISIHP-30 CD-ROM into the CD-ROM drive. 5. Click OK. 6. At the Select OEM Option screen, click OK. 7. The Bus Number screen will appear. Enter your bus number and click OK. 8. Progress screens will appear while files are being transferred. 9. The ISIHP30 Configuration screen appears. 10. At the PRI Setup tab of the ISIHP30 Configuration screen, set the Framing Format, Line Coding, Switch Type, and Transmit Level per the requirements of your E1/ISDN-PRI service. Consult your telco or ISDN service provider. · For the Framing Format, select "E1 - FAS." · For Line Coding, select "HDB3." In Europe, the Switch Type will generally be "PRI - European ISDN." For the Tx Level, select the setting that best matches your cabling arrangement. Consult your telco or ISDN service provider. The values for Tx Level are set to compensate for the length of cable between the ISIHP-30 card and its termination point, as established by the telco. 11. When all parameters on the PRI Setup tab have been set correctly, click on the Directory Number Setup tab. In this screen, you will enter your ISDN phone directory number. Two configurations are possible: - Case A: each channel has a separate directory number, or - Case B: all channels have the same directory number. You can assign these directory numbers manually, one channel at a time, or automatically using the Fill feature. For Case A, the directory numbers may or may not be sequential. To assign sequential directory numbers automatically, highlight "Increment Number," enter the lowest directory number in the 1st Dir. Nbr field, and click Fill. Successive directory numbers will be assigned to the channels. If the directory numbers are not sequential, use the Manual pane to enter them one at a time. Use the up/down arrows beneath the Channel button to select a channel; then type in the correct directory number in the Directory Number field. To assign directory numbers automatically for Case B, highlight "Same Number for all," enter the directorynumber in the 1st Dir. Nbr field, and click Fill. The same directory number will be assigned to all channels. Click OK. Note that when the ISIHP-30 is used with NT-RAS, Async Port Setup is not applicable. 12. The Setup Message screen will appear. Click OK 13. At the Network window, click on the Services tab. Highlight "Remote Access Service." Click on Properties. 14. The Remote Access Setup screen appears. Click Add. At the Add RAS Device screen, scroll down and select "ISDN1-MTSWAN." Click OK. Then click on the Configure button. 15. The Configure Port Usage screen appears. Select the Port Usage that fits your system (outbound only, inbound only, or both). Click OK. 16. Click Clone repeatedly to add the remaining MTSWAN RAS-capable devices. 17. Click on the Network button to configure the RAS network properties appropriately for your network system. Click Continue. At the Network screen, click Close. Transient screens will appear while bindings are established. When prompted to restart your computer, click Yes. 18. After the re-start, the ISIHP-30 driver installation is complete. ******************************************************************************** G. Software Installation - Async Port Operation NOTE: You will be assigning 30 sequential COM ports in this procedure. Before beginning, check your existing COM port assignments so as to prevent conflicts. If, for example COM 1 through COM 4 are already in use, you could begin at COM5, or, at your convenience, skip a few port numbers and begin assigning new async ports at, say, COM8 or COM 9. To check your existing COM port assignments, go to Start | Settings | Control Panel | Ports. 1. Turn on the computer and start Windows NT. 2. Go to Start | Settings | Control Panel | Network | Adapters. Click Add. 3. At the Select Network Adapter screen, click Have Disk. 4. Insert the ISIHP-30 CD-ROM into the CD-ROM drive. 5. At the Insert Disk screen, browse to the "Software" directory on the CD and click OK. 6. At the Select OEM Option screen, click OK. 7. The Bus Number screen will appear. Enter your bus number and click OK. 8. Progress screens will appear while files are being transferred. 9. The ISIHP30 Configuration screen appears. 10. At the PRI Setup tab of the ISIHP30 Configuration screen, set the Framing Format, Line Coding, Switch Type, and Transmit Level per the requirements of your E1/ISDN-PRI service. Consult your telco or ISDN service provider. For the Framing Format, select "E1 - FAS" (with or without Cycl. Redund. Control) For Line Coding, select "HDB3." In Europe, the appropriate Switch Type will generally be "PRI - European ISDN." For the Tx Level, select the setting that best matches your cabling arrangement. Consult your telco or ISDN service provider. The values for Tx Level are set to compensate for the length of cable between the ISIHP-30 card and its termination point, as established by the telco. 11. When all parameters on the PRI Setup tab have been set correctly, click on the Directory Number Setup tab. In this screen, you will enter your ISDN phone directory number. Two configurations are possible: - Case A: each channel has a separate directory number, or - Case B: all channels have the same directory number. You can assign these directory numbers manually, one channel at a time, or automatically using the Fill feature. For Case A, the directory numbers may or may not be sequential. To assign sequential directory numbers automatically, highlight "Increment Number," enter the lowest directory number in the 1st Dir. Nbr field, and click Fill. Successive directory numbers will be assigned to the channels. If the directory numbers are not sequential, use the Manual pane to enter them one at a time. Use the up/down arrows beneath the Channel button to select a channel; then type in the correct directory number in the Directory Number field.To assign directory numbers automatically for Case B, highlight "Same Number for all", enter the directory number in the 1st Dir. Nbr field, and click Fill. The same directory number will be assigned to all channels. Click OK. 11. Click on the Async Port Setup tab. Read the description in the dialog box. For Number of Async Ports, type 30. For Starting Port Number (COMx), type a number above that of your current highest COM port assignment. Click OK. 12. The Setup Message screen appears. Click OK. 13. At the Network screen, click Close. Transient screens will appear while bindings are established. When prompted to restart your computer, click Yes. 14. After the re-starting process, the ISIHP-30 driver installation is complete. To confirm that the async ports have indeed been set up, go to Start | Settings | Control Panel | Ports. ******************************************************************************** H. Uninstall Procedure 1. Open the Control Pannel. 2. Select the Network Applet. 3. Select the Adapters tab. 4. Select the Multi-Tech Systems WAN Adapter. 5. Click the Remove Button. The ISIHP-24/30 card is removed from the Registry. 6. These files must be explicitly deleted WindowsNT \system32\drivers\mtswan.sys WindowsNT \system32\drivers\armcsm WindowsNT \system32\mtswanap.cpl WindowsNT \system32\mysetup.dll 7. Ports must also be explicitly removed from the RAS Services: · Open the Control Panel. · Select the Network Applet. · Select the Services tab. · Select Remote Access Service. · Click the Properties button. · Select the ports(s) to delete. · Click the Remove button. ******************************************************************************** I. FAQs 1. What is the ISIHP-30 ? Answer: The ISIHP-30 is a high-capacity full length PCI card that has a European-PRI digital access interface. This hybrid ISI server card has built-in V.90 central site modems and ISDN ports for dial-in remote access. The modems also support dial-in and dial-out Class 1 and Class 2 Fax. 2. What minimum hardware requirements does my server need to meet ? Answer: 64 Meg of memory and a 233 MHz Intel or compatible processor. 3. What versions of Windows does the ISIHP-30 support? Answer: Windows NT4.0 Server with Service Pak 3 or higher. Windows NT4.0 Work Station with Service Pak 3 or higher. 4. Are Windows 2000 drivers available for the ISIHP-30 ? Answer: No. However support for Windows 2000 is under development. 5. Are Linux drivers available for the ISIHP-30 ? Answer: No, Linux is currently not supported. 6. What type of ports does the ISIHP-30 provide? Answer: NDIS RAS ports and VCOM Asynchronous Serial Communication ports. 7. How many ports does one ISIHP-30 PCI Card provide ? Answer: Up to 30 Asynchronous COM ports or 30 NDIS RAS ports, or any combination of the two up to 30 ports maximum. 8. What Line parameters does the ISIHP-30 Support ? Answer: The following parameters are supported; E1-FAS framing (with or without CRC error correction), HDB3 Line Coding, PRI-European ISDN (Net 5) Switch Type. 9. Why is it, after adding the MTSWAN Adapter and rebooting the Server, new RAS capable devices are not present? Answer: MTSWAN ISDN ports must be added to RAS before the server is rebooted. Go to the Network Applet/Adapters/Add/Have Disk. Install and configure the MTSWAN Adapter. The install shield will indicate the adapter was installed correctly; select OK. Do NOT close the Network Applet, go to the Services tab and edit the properties of Remote Access. MTSWAN ISDN ports are now available as RAS capable devices. Add the new devices, configure RAS appropriately and then close the Network Applet and reboot. 10. How many cards can be installed in one computer? Answer: Unknown; a 4-card configuration has been successfully tested. 11. How do I install multiple ISIHP-30 Adapters? Answer: Regarding the physical installation of the cards, it does not matter if all cards are inserted into there respective PCI slots all at once or one at a time. Regarding the installation of the software driver (network Adapter), only one adapter can be added at a time, after the install shield indicates its finished, the server must be rebooted before an additional adapter can be added to the Network Applet. (Please note the answer to FAQ 9.) Add the MTSWAN ports to RAS before rebooting. 12. How I do I install the modems into Windows? Answer: This is not necessary. TAPI is currently not supported. 13. Do I need RAS Services installed? Answer: Yes, if you intend to use the ISIHP-30 for dial-in PPP or ML-PPP connections. If you intend to use the ISIHP-30 for Fax only, then RAS Services does not need to be installed. 14. How do I fax with the ISIHP-30? Answer: Install NT compatible Fax software (e.g., ZETAfAX) into the server with the ISI HP 30. When installing and configuring the MTSWAN adapter, select the number of async ports to match the number of intended fax server lines (up to 30 ports per installed MTSWAN Adapter). Configure the Fax software to use the COM ports installed by the MTSWAN adapter (standard modem on COM#). The ISIHP-30 supports class 1 and class 2 faxing. 15. Does the ISIHP-30 Support V.120 or V.110? Answer: No, currently V.110 and V.120 protocols are not supported. 16. Can I dial out with the ISDN ports? Answer: No, ISDN ports on the ISIHP-30 support inbound PPP or ML-PPP digital ISDN clients only. 17. Can I Support RAS and Fax with one ISIHP-30 simultaneously? Answer: Yes. The async ports have priority over the NDIS ports. The PRI Line provider must provide individual telephone numbers per channel or two hunt groups to support this. 18. Does the ISIHP-30 Support DTMF? Answer: No. 19. Does the ISIHP-30 support DID? Answer: No. ******************************************************************************** J. Technical Notes 1. This release supports async port support for use with faxing. 2. Bonding ISDN Digital Clients is a function of MLPPP. You must set Windows NT RAS with Multi Link Enabled to allow Bonding of ISDN Digital Clients. 3. When configuring the PRI card settings, you must reboot the machine for the settings to take effect. 4. You can not manually stop the MTSWAN driver. You must reboot to stop the driver. The device's startup properties must be set to manual. 5. Using a TAPI dialer is not supported. 6. Data mode connections using the async ports is not yet supported. 7. V110 will be supported in future releases. **************************************************************************** K. System CD Content - 89000014 (E:) Name Notes ---------------- ------------------------------ Acroread File Folder-Acrobat Reader VS 4.x Bitmaps Graphics files Manuals File Folder Userguid Acrobat File - PN 88302351 Quikguid Acrobat File - PN 82093811 Readmes File Folder Readme.txt Readme Text File (this document) Software File Folder - ISIHP-24/30 Software Files Amcs_ File Hpsetup.dll DLL File Mtswan.sys System file Mtswanap.cp_ Control Panel Extension Oemsetnt.inf Write Document Readme Text File 89000014.ntp NTP file 89000014.prn PRN File **************************************************************************** L. Notices Copyright (c) 2000 by Multi-Tech Systems, Inc. All rights reserved. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents or use of this publication, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes to its content, any time, without obligation to notify any person or entity of such revisions or changes. Trademarks: MultiModemISI, Multi-Tech, and the Multi-Tech logo: Multi-Tech Systems, Inc. All products or technologies are the trademarks or registered trademarks of their respective holders. **************************************************************************** End of File ****************************************************************************