***************************************************** * MTR-x Firmware Release Notes * ***************************************************** Contents: 1) Models Covered By This Firmware. 2) Firmware Upgrade Procedure. 3) Engineering Release Notes for Customer. 5) Support Information. **************************************************** * Models Covered By This Firmware * **************************************************** - MTR-C2-x - MTR-EV3-x - MTR-G3-x - MTR-H5-x - MTR-H6-x - MTR-LAT1-x - MTR-LEU1-x - MTR-LVW2-x **************************************************** * Firmware Upgrade Procedure * **************************************************** Upgrading to 3.4.5. WARNING: If firmware upgrade indicates it failed, then DO NOT power cycle, power off or reboot the MTR! Try the firmware upgrade again. If it fails again, then keep trying or possibly retry with an older version, but do NOT power cycle, power off or reboot! Firmware can be found in the following location. Make sure you use the file that is appropriate for your model: --> ftp://ftp.multitech.com/wireless/mtr/ ----"MTR-x" firmware is for the 2G/3G models (C2, EV3, G3, H5, H6). ----"mtr-2g-3g" firmware is for the 2G/3G models (C2, EV3, G3, H5, H6). ----"mtr-lte" firmware is for the LTE models (LAT1, LEU1, LVW2). Note: Backup your configuration before performing this upgrade. If the login page does not show up after a firmware upgrade, wait an additional 5 minutes. If the version does not show the latest, then the upgrade was not successful, try to perform the upgrade again. 1) Save the firmware binary file to a directory on your workstation. 2) Using the workstation browser, enter the IP address of the MTR (i.e. http://192.168.2.1). 3) Login as admin and enter the admin password. 4) Click "Administration" tab on left side menu bar. 5) Click "Save/Restore". 6) Click "Save Configuration to File" to save a backup file. A popup window will appear. 7) Select "Save File" and click "OK" button. 8) Now click "Firmware Upgrade" tab on left side menu. 9) Click the Browse button and select the latest version of BIN file, rcell-mtr-upgrade_3.4.5.bin or rcell-mtrv1-upgrade_3.4.5.bin. 10) Click the "Start Upgrade" button. 11) Wait for the unit to upgrade and reboot automatically. 12) Again, browse to the IP address and verify the Main or Home page indicates the correct version, 3.4.5. **************************************************** * Engineering Release Notes for Customer * **************************************************** ------------------------------------------------------------ MTR FW 3.4.5 - July 6, 2016 ------------------------------------------------------------ Changes made since release 3.4.2: Bug Fixes: * fix: can't login with password containing chars like '!'. * fix: redirect to login page after factory defaulting. Features/Enhancements: * SMS Enhancments - additional commands: #apn, #cellular, #radio, #ethernet, #wan, #rm, #setcellular, #ping. * Update Help content. * fingerprint all js & css assets to eliminate caching issues. **************************************************** * Support Information * **************************************************** Multi-Tech provides free technical support for your product as well as paid phone support. Free technical support via Multi-Tech Online Support Portal at: https://support.multitech.com To obtain this support, use one of the following contact options: U.S. & Canada number: 763-717-5863 Answered Monday - Friday Phone calls are handled in the order they are received. Free support is not offered by phone, but staff will help create a case and/or set up paid phone support. 8:00 am to 5:00 pm Central Time (Daylight savings observed when in effect) International number: +763-717-5863 Answered Monday - Friday 8:00 am to 5:00 pm Central Time (Daylight savings observed when in effect) EMEA support@multitech.co.uk +(44) 118 959 7774 U.S. support@multitech.com 800-972-2439 or (and Rest of World) +763-717-5863 Replacement Parts and Accessories For replacement parts and accessories, contact Multi-Tech at: (888) 288-5470, option 3 or +1 (763) 785-3500 US Mail Address: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 USA ::Form Version R2011-12-08::