-- Welcome --

This software installer provides software for Multi-Tech's MultiModemUSB family of modems and related serial modems. Modems supported by this package include the MT9234ZBA, MT9234ZBA-USB, MT9234MU, MTCBA-C-x, MTCBA-G-x, and MTCBA-E-x.

The USB models (MT9234ZBA-USB, MT9234MU, MTCBA-C-U, MTCBA-G-U, and MTCBA-E-U) require a kernel extension (MultiModemUSB.kext) and the necessary modem scripts.

The serial models (MT9234ZBA, MTCBA-C, MTCBA-G, and MTCBA-E) require only the necessary modem scripts.

NOTE 1: This software is Universal. The modem scripts and kernel extension contained in this installer are intended for Mac OS X 10.4 and newer running on a PowerPC Mac or Intel Mac. Multiple modems of the same model or differing models may be used at the same time on the same Mac.

NOTE 2: Some early models and some special builds of the MT9234ZBA-USB use the USB communication device class descriptor (0x02). These models will not work with some versions of Mac OS X (10.5 in particular). You may install the software, reboot, and then plug in the MT9234ZBA-USB. If the Power LED on the modem does not light up within 1 minute, then call Multi-Tech Systems for support. Normally the Power LED will light up within a few seconds of having the USB cable connected.

 

 

-- Support Information --

Multi-Tech provides free technical support for your product. To obtain this support, use one of the following contact options, keeping in mind that phone calls are handled with first priority:

U.S. & Canada number (800-972-2439 or 763-717-5863)

answered Monday - Friday, 8:30 am to 5 pm CST

International number (+763-717-5863)

answered Monday - Friday, 7 am to 3:30 pm.

...by phone

France +(33) 1-64 61 09 81

India +91 (124) 6340778

U.K. +(44) 118 959 7774

Rest of World 800-972-2439 or

+763-717-5863

...using email

France support@multitech.fr

India support@multitechindia.com

U.K. support@multitech.co.uk

Rest of World support@multitech.com

...by web

http://www.multitech.com/SUPPORT

(September 30, 2008)