MultiVOIP Firmware v14.11.18 This firmware is for models MVP210-FX/410-FX/810-FX. The firmware contains fixes for Web Interface compatibility issues with Java 6 Update 12 and later versions. Installation instructions for MultiVOIP 210-FX/410-FX/810-FX software vs 14.11.18 1. Run "MultiVOIP configuration" from your old version of MultiVOIP software and take note of the current settings. 2. Unzip the 14.11.18-10-Jun-09.zip. 3. In the folder that you unzipped the file, go to the folder \disk1 and run setup.exe to install the software to the pc. If a version of MultiVOIP 14.11 Software already exists on the PC, you will be prompted to uninstall the previous version, re-run the setup.exe afterwards to install the newer version of 14.11. Accept the default installation folder and program group name. When prompted, select the comm port that you will use with the MultiVOIP. Click "No" when asked if you would like to run configuration. 4. Connect the MultiVOIP to the PC comm. port and power it on. When the boot light is off, go to step 5. 5. Run Start->Programs->MultiVOIP 14.11->Upgrade Software. The voip will respond with "upgrade will reboot the multivoip" Click OK. Next you will be prompted with a choice to retain the current settings or download factory defaults. Select the appropriate option and then click OK. The firmware will take a few minutes to load. When the boot light goes out, the firmware loading has finished. 6. Run Start->Programs->MultiVOIP 14.11->Configuration and configure the MultiVOIP for your application. If you chose retain current settings in step 5, you should only have to review your settings. 7. If not already uninstalled in step 3, uninstall your old version of MultiVOIP software by selecting the "Uninstall" option from the program group. 8. The upgrade is complete. FTP upgrade instructions. 1. Unzip the 14.11.18-10-Jun-09.zip. 2. In the folder that you unzipped the file, go to the folder \disk1 and run setup.exe to install the software to the pc. If a version of MultiVOIP 14.11 Software already exists on the PC, you will be prompted to uninstall the previous version, re-run the setup.exe afterwards to install the newer version of 14.11. Accept the default installation folder and program group name. When prompted, select the comm port that you will use with the MultiVOIP. Click "No" when asked if you would like to run configuration. 3. ftp the file "mvpt1ftp.bin" from C:\Program Files\Multi-Tech Systems\MultiVOIP 14.11 4. WEB/Java to the MultiVoIP and check configuration/system information and confirm firmware version as 14.11.18. Note: The firmware version may display as 14.10.18 instead of 14.11.18 when FTP is performed, this is OK, .18 is the identifier. Note: You will be able to manage and configure the voip with WEB interface using a Java plug in for the browser. You can retrieve vs. 1.4.02.01 from our ftp server at ftp://ftp.multitech.com/MultiVoip/Misc/java/j2re-1_4_2_01/ After installing, reboot your PC.