Installation instructions for MultiVOIP GSM-2 software vs 15.11.35 1. Run mvp151134.exe to unzip the install files. The install files will be unzipped to the directory C:\mvp151134. 2. Go to the folder C:\mvp151134\disk1 and run setup.exe to install the software to the pc. Accept the default installation folder and program group name. When prompted, select the comm. port that you will use with the MultiVOIP. Click "No" when asked if you would like to run configuration. Upgrading MVPGSM2 with v15.11.34 firmware 1. Connect the MVPGSM2 to the PC comm. port and power it on. When the boot light is off, go to step 5. 2. Run Start->Programs->MultiVOIP 15.11->Upgrade Software. The voip will respond with "upgrade will reboot the multivoip" Click OK. Next you will be prompted with a choice to retain the current settings or download factory defaults. Select the appropriate option and then click OK. The firmware will take a few minutes to load. When the boot light goes out, the firmware loading has finished. 3. Run Start->Programs->MultiVOIP 15.11->Configuration and configure the MultiVOIP for your application. If you chose retain current settings in step 5, you should only have to review your settings. 4. The upgrade is complete. FTP upgrade instructions. 1. Verify that there is a Username and Password set in the MVPGSM2. 2. Download the file "mvpt1ftp.bin" from C:\Program Files\Multi-Tech Systems\MultiVOIP 15.11 to the MVPGSM2 using a FTP client.