Multi-Tech MultiConnect AW Analog-to-Wireless Converter ********************************************************************************** ** This firmware upgrade only applies to Models MT100A2W-NAM and MT100A2W-G-NAM ** ********************************************************************************** CONTENTS -------- - Firmware Upgrade - Revision History - Technical Support - Copyrights and Trademarks Firmware Upgrade Procedure -------------------------- 1) Connect the MT100A2W to a workstation communications port using the Command Port interface and a proper cable. 2) Verify the device is available using HyperTerminal, or an emulation utility like ZOC or TeraTerm, set to 115.2kbps. (If the connection is ready, after cycling power on the device, a menu will display.) 3) The firmware version is displayed in the Introduction Menu, record the version number. 4) Using your favorite web browser, go to http://www.multitech.com/en_US/SUPPORT/Updates/Firmware/ 5) Click on the down arrow and select the MultiConnect AW. 6) Look at the firmware version number. If the firmware version number matches the firmware version number in step 3, you have the current firmware version and do not need to update the firmware on your MT100A2W. 7) If the firmware version number is greater than the firmware version number in step 3, your MT100A2W has an older firmware version. Continue to download the latest firmware from the Multi-Tech website. 8) Save the downloaded firmware file in a temporary folder on your workstation. 9) Insert your MT100A2W CD into your workstation CDROM drive. 10) Click Flash Wizard on the CD splash screen to install the Flash Wizard to the workstation. 11) Extract the firmware upgrade file by double-clicking the file name. The extracted files include a .HEX file and this readme file 12) Place the .HEX firmware file in the FlashWizard Installation directory. (Default:\ProgramFiles\Multi-Tech Systems\Flash Wizard) 13) Apply power to the MT100A2W and access the unit using Hyperterminal or some other emulation utility. The "Introduction Menu" should display. 14) Select option B for performing a "Firmware Upgrade" and answer "yes" to the question "Are you sure...?". 15) Perform a "Disconnect" or close the terminal program. 16) Run "Flash Wizard" on the workstation by selecting it from the START Menu. 17) The utility should locate the MT100A2W and indicate this device after a few seconds. 18) Highlight the device found, Click "Next" 19) Select the Comm Port and the correct version of the Hex File for the MT100A2W and click "Next". 11) When "Programming" is complete, Select "Next" and verify that the Status indicates "Successful". 12) Successful -- Click "Finish" and the FlashWizard utility will close. 13) Go back to Steps 1-4 to verify that the upgrade version is displayed on the Menu(Example: IYQG021I.HEX = VERSION 0.21i). 14) Your MT100A2W has been updated. You can now open your terminal program to reprogram your unit's parameters. Revision History ---------------- Firmware Changes from version 0.14A to version 0.21I, Dated March 23, 2010 -------------------------------------------------------------------------- Release Notes: -------------- 1) In config menu, changed Password to 'w' and Username to ‘n’. 2) Make timeout between dialed digits configurable. "Timer Menu" config was changed. 3) Removed the word "wmbs" in option K of "Cellular Setttings". 4) In DTMF_poll, removed 5 second timer to wait for MGM_WIRELESS_READY when busy is received. 5) Removed the 6 second on hook debounce in ANALOG_WAIT4_READY state. 6) Changed state to MGM_INIT instead of MGM_CHECK_SIGNAL_STRENGTH after MGM_DISCONNECTED. 7) Added MGM_CHECK_CPIN, MGM_COMPARE_CPIN, and MGM_SET_PINCODE states for GPRS and GSM mode. 8) Added option "Send (SIM) Pin Code" to "Cellular Port" of config menu. This allows the users to instruct the device to send pin code to unlock SIM. 9) Added Esc to abort "Phone number/IP Conversion Table" selection. 10) Added Configuration script capability for GPRS, GSM, and CDMA modes. 11) For parameter reset option and system reset option in "Device Configuration", if the answer to the confirmation was NOT a "yes" then return to the "Device Configuration" menu instead of back to "What would you like this port to do?" 12) Added 'ucAnalogLoopCounter' to safe-guard against "Analog: timer expired - reset SLIC - reset modem" stuck in ANALOG_WAIT4_READY state. 13) Fixed a bug for analog "Modem InitString" option. 'Esc' and 'clear' were not handled. 14) Added debounce to overcome ERR_CLSD (in rawTCP and Telnet) glitches to prevent socket close unintentionally. 15) Added analog to analog (kA2A_MODE) capability. 16) For kA2A_MODE, added user configurable timer to tell when the local analog modem and the legacy modem can start their handshake. 17) Phonebook now allows '*', '#', 'A', 'B', 'C', 'D' and corresponding lower case a-d for the phone number. 18) Force reboot after user wants to reset parameters back to defaults. This ensures current settings are at defaults as user intended. 19) Modified code to check the last number xxx.xxx.xxx.???? and remove leading zeros. 20) Adding the "external" description next to CDMA. Ex: CDMA (external). 21) Modified printing routines to avoid collisions between different tasks trying to print at the same time. 22) Added option #8 to allow turning debug on/off ( default to off ). 23) On disconnect, wait for the legacy modem to disconnect and go back on hook before we re-init our analog modem. A 90 second timer is active during this time and if expired, we force our analog modem to reset. 24) Fix system login issue. The config_task will run after system variables are initialized. 25) Added kGPRS_CDMA_AUTO_MODE mode. This is the default mode and the device will try to detect if there is an internal wireless modem (GRPRS, GSM, A2A, ...). If no internal is found, the mode will be set to CDMA (external wireless modem). If any other modes are manually set and saved by the user, then the auto detect function is bypassed and the device will NOT try the detection method. Also replaced "AAT\x0D" with "AT\x0D" command used to detect the internal wireless modem. 26) If we don't have any off hook activities for a long period of time (8 hours), then refresh/reset the slic. 27) Run SLIC interrupt setup code once. Previously it was being called every time we would re-init. 28) Changed Signal Quality Threshold for CDMA mode from -89 to -98 (AT+CCED: -98) to make it equivalent to GPRS mode (AT+CSQ: 10). 29) Add a counter to allow up to 2 tries for the device to issue the AT+CPIN. Third and last chance for the user to try manually. 30) Removed the word "state:" in the wireless modem status display to save space. Renamed some display messages to shorten the display. 31) While analog state machine waits for wireless connect, updated to monitor the analog line for on hook. 32) Added Two-Wire Impedance Synthesis Control register. Allows user control of Two-Wire Impedance Synthesis (600 ohms as default) and Line Capacitance Compensation (off as default). 33) In some situations, Loop Voltage Sense indicates on hook but Loop Closure/Ring Trip Status register did not see the change. Monitor the two registers, and if they don’t agree for 15 seconds or more, reset the SLIC. Otherwise, the legacy modem will continuously display “NO DIALTONE” when dialing. 34) If pin code is disabled, skip the AT+CPIN? query state. 35) In GSM modem, sometimes incoming calls were not working because code would wait for a RING before issuing +CICB=0. Now, we issue +CICB=0 during GSM init mode. 36) Create INTRODUCTION MENU banner for first menu after power up. Tech writer requested for consistency with other banners. 37) Removed ‘state:’ message from Analog Port Menu. 38) Added ‘H’ in SEARCING_4_NETWORK message. 39) Modified Flash Upgrade menu information. 40) Removed pass through option for CDMA. 41) Added exponential delay when prompting the user for login to discourage hacking into the box. 42) Fixed GPRS Pass Thru mode. TECHNICAL SUPPORT ----------------- For technical support, you may contact your authorized Multi-Tech Systems distributor, dealer or the following Multi-Tech Systems branch offices. Country By Email By Phone France: support@multitech.fr (33) 1-64 61 09 81 U.K.: support@multitech.co.uk (44) 118 959 7774 U.S. & Canada: support@multitech.com (800) 972-2439 Rest of World: support@multitech.com (763) 717-5863 Internet Address: http://www.multitech.com FTP Site: ftp://ftp.multitech.com COPYRIGHTS AND TRADEMARKS ------------------------- All documents and software provided herewith are Copyright (c) 2010 Multi-Tech Systems. All rights reserved. MS, Windows, Windows XP, Windows 2003, Windows 2008, Windows Vista, Windows 7 are tradenames of Microsoft Corporation. Other trademarks or tradenames used herein are properties of the respective owners.