**************************************************************** * H5 and G3 Device Windows Driver Release Notes * **************************************************************** Contents: 1) Models Covered By This Software 2) Software History 3) Support Information **************************************************** * 1 ** Models Covered By This Software * **************************************************** - MT100UCC-H5 - MTC-H5-B03 - MTCBA-H5-U - MTD-H5 - MTPCIE-H5 - MTSMC-H5-U - MTC-G3-B08 **************************************************** * 2 ** Software History * **************************************************** -------------------------------------------------- Driver Version h5-g3-usb-windriver_8.00.04-1 Bin folder .exe Timestamp = 03-11-2013 -------------------------------------------------- We tested h5-g3-usb-windriver_8.00.04-1 Windows driver on the following Windows operating systems. Windows 8 x86 and x64, Windows Server 2012, Windows 7 x86 and x64, Vista x86 and x64, XP x86 and x64, Windows Server 2008 x86 and x64, and Windows Server 2003 x86 - Drivers install correctly but may require .NET Framework version 3.5 or older - After installing the driver for this device, the device may not be available when Windows comes out of a sleep/hibernate state. To correct this issue, unplug the device from the USB port and then plug it back in to the same port. Windows 2003 x64: - Not supported with version 8.00.04 **************************************************** * 3 ** Support Information * **************************************************** Multi-Tech provides free technical support for your product as well as paid phone support. To obtain this support, use one of the following contact options: Free technical support via Multi-Tech Online Support Portal at: https://support.multitech.com U.S. & Canada number: 763-717-5863 Answered Monday - Friday Phone calls are handled in the order they are received. Free support is not offered by phone, but staff will help create a case and/or set up paid phone support. 8:00 am to 5:00 pm Central Time (Daylight savings observed when in effect) International number: +763-717-5863 Answered Monday - Friday 8:00 am to 5:00 pm Central Time (Daylight savings observed when in effect) EMEA support@multitech.co.uk +(44) 118 959 7774 U.S. support@multitech.com 800-972-2439 or (and Rest of World) +763-717-5863 Replacement Parts and Accessories For replacement parts and accessories, contact Multi-Tech at: (888) 288-5470, option 3 or +1 (763) 785-3500 US Mail Address: Multi-Tech Systems, Inc. 2205 Woodale Drive Mounds View, MN 55112 USA ::Form Version R2011-12-08::